Terms of Service

Last Updated: January 2025

1. Acceptance of Terms

By creating an account or using LandlordHub ("Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms constitute a binding legal agreement between you and LandlordHub. We may update these Terms from time to time. Continued use of the Service after updates constitutes acceptance.

2. Description of Service

LandlordHub provides property management software for independent landlords, including rent tracking, maintenance management, tenant messaging, document storage, expense tracking, and move-in/out inspections. The Service is available via mobile application and web browser at landlordhub.lol.

3. License and Use

We grant you a limited, non-exclusive license to use LandlordHub for your property management activities. You may not:

• Reverse engineer, decompile, or attempt to discover source code
• Sell, transfer, or sublicense the Service
• Use the Service for unlawful purposes or to submit false information
• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape data without written permission

4. Your Account

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account
• Providing accurate registration information
• Being at least 18 years old to use the Service
• Complying with all applicable landlord-tenant laws in your jurisdiction

5. Your Data

You retain all rights to property data, tenant information, documents, and records you create using the Service. By using the Service, you grant LandlordHub a limited license to store, process, and transmit your data solely to provide the Service. We do not claim ownership of your data.

6. Intellectual Property

LandlordHub, including all software, design, and content (excluding your data), is owned by LandlordHub and protected by intellectual property laws.

7. Payment and Subscriptions

• Free plan: $0/month — includes core features for up to 2 properties
• Pro plan: $12/month or $99/year, auto-renews each period
• Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period
• You may cancel at any time; cancellation takes effect at the end of the current billing period
• We do not offer refunds for partial periods
• Payments are processed securely through Stripe
• Prices may change with 30 days' written notice to existing subscribers

8. Account Deletion

You may request deletion of your account and all associated data at any time by emailing support@landlordhub.lol. Upon request, we will delete your account and personal data within 30 days. Cancelling your subscription does not automatically delete your account or data — request deletion separately if desired.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. LANDLORDHUB DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

LandlordHub is a tool to help you manage your properties. We are not responsible for legal compliance with landlord-tenant laws in your jurisdiction. You are solely responsible for ensuring your property management activities comply with all applicable laws.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LANDLORDHUB SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold LandlordHub harmless from any claims, damages, or expenses (including attorney fees) arising from your use of the Service, your violation of these Terms, or your property management activities.

12. Termination

We may suspend or terminate your account for:

• Violations of these Terms
• Fraudulent or unlawful conduct
• Non-payment of subscription fees
• Any other reason with reasonable notice

13. Governing Law

These Terms are governed by the laws of the United States without regard to conflict of law provisions. Any disputes shall be resolved through binding arbitration, except that either party may seek injunctive relief in court for intellectual property violations.

14. Contact

For questions about these Terms, please contact:

Email: support@landlordhub.lol